Cursed Items Return and Refund Policy
At Cursed Items, we strive to ensure the quality and satisfaction of each product. As our items are custom-made for every order, we only accept returns or offer replacements in specific circumstances, outlined below.
Eligibility for Returns and Refunds
We accept returns and provide replacements if an item arrives damaged, defective, or with a quality issue. Please inspect your order upon receipt and contact us within 14 days if any issues arise.
Non-Returnable Items
Due to the unique production of each item, we cannot accept returns for reasons such as buyer’s remorse, incorrect size, or color preferences. We recommend referring to our size chart before placing an order.
How to Start a Return
To initiate a return or request a replacement, please email us at thekrawlspace@yahoo.com with your order number and a clear photo showing the damage or defect. We will review your claim promptly and work to resolve the issue.
Replacement Process
Upon approval, we will send a replacement item. As each piece is individually crafted, please allow time for production and shipping.
Processing Time for Claims
Approved claims will be processed within 5-7 business days. We’ll keep you informed on the estimated production and delivery times for your replacement.
International Orders
For international orders, additional fees may apply. The return policies remain the same, with customers responsible for any applicable return shipping costs.
Contact Us
For questions or assistance with returns, please reach out to us at thekrawlspace@yahoo.com.